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SIPrecord SIPrecord a hosted call recording solution for Channel Partners. SIPrecord is scaleable – from 1 line to thousands of lines – there’s no practical limit to the number of channels that can be recorded on SIPrecord. The application front end is brilliantly designed for ease of use. Calls can be accessed and replayed easily by users with a minimum of technical ability. The application is intuitive, straightforward and simple to operate from a PC. Calls can be easily retrieved from the recorder or the archive media and sent via email or stored discretely if required 'Record on demand' functionality enables a call on any extension to be recorded at the press of a button. System administration is browser based and can be carried out from any location where the customer can access their network. Alerts can be sent to any PC on a network to enable timely response to storage and recording issues. Hardware reliability is of paramount importance and SIPreplay only uses the highest quality components. Software quality and reliability come as standard from the development team. SIPrecord – Productivity Benefits For the customer - calls can be recorded on demand to provide information for enquiries and disputes. The Channel Partner can set up the system so that all calls can be recorded and accessed by the customer, using a simple PC user interface. The customer can retrieve calls and send them as e mail attachments, in support of other information. SIPrecord – Budgetary Benefits The customer only pays for the call recording that is actually required and used. The customer will be attracted by the lack of up-front capital investment in hardware and no ongoing maintenance contract. SIPrecord – Management Benefits The SIPrecord hosted on line solution provides complete flexibility for both the recording and retrieval of calls and provides management level reporting to facilitate performance and issue management from a senior level.

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